These Terms & Conditions govern your use of the pak399 platform, including the casino, sportsbook, payment services, and all related features. Please read them carefully before creating an account or placing any bet. By accessing pak399, you agree to be bound by these terms in full.
Last updated: June 2026 | 18+ Adults only
1.1 By accessing, registering with, or using the pak399 website located at pak399.app (the "Platform"), you ("the User", "you") unconditionally accept and agree to be bound by these Terms & Conditions ("Terms"), along with the Privacy Policy and Responsible Gaming Policy incorporated herein by reference.
1.2 pak399 ("the Company", "we", "us") reserves the right to amend, update, or replace these Terms at any time. The revised Terms will be published on the Platform and will take effect from the date of publication. Continued use of the Platform after any such amendment constitutes your acceptance of the updated Terms.
1.3 These Terms apply to all products and services offered through pak399, including but not limited to online casino games, live dealer services, sports betting, virtual games, and financial transactions conducted via the cashier.
2.1 Minimum Age. You must be at least eighteen (18) years of age to create an account or place any real-money bet on pak399. By registering, you represent and warrant that you are 18 years of age or older. 18+
2.2 Geographic Eligibility. Access to pak399 is intended for users in jurisdictions where online gaming is not explicitly prohibited by applicable law. You are solely responsible for determining whether your participation in real-money gaming is lawful in your specific jurisdiction within or outside Pakistan. pak399 does not represent or warrant that access to the Platform is legal in your location.
2.3 Verification. pak399 may at any time require documentary proof of age, identity, and address. Failure to provide satisfactory documentation within a reasonable period may result in suspension or permanent closure of your account and forfeiture of any funds held therein in accordance with applicable regulations.
2.4 You must not be a resident of any jurisdiction in which offering or accepting online gaming services is prohibited, nor must you be listed on any financial sanctions list maintained by any governmental authority.
3.1 Single Account Policy. Each individual may hold only one registered account on pak399. The creation of duplicate or multiple accounts by the same individual is strictly prohibited and may result in the permanent closure of all associated accounts and the voiding of any pending bets or bonus balances.
3.2 Accuracy of Information. You must provide accurate, current, and complete information at registration and maintain the accuracy of that information throughout your account's lifetime. Providing false or misleading information constitutes a material breach of these Terms.
3.3 Know Your Customer (KYC). pak399 operates a mandatory KYC programme. Before any withdrawal is processed, and in some cases before deposits may be made, you will be required to submit valid identity documents including but not limited to a government-issued photo ID (CNIC, passport), proof of address, and proof of payment method ownership. pak399 reserves the right to request additional documentation at its sole discretion.
3.4 Account Security. You are responsible for maintaining the confidentiality of your pak399 login credentials. You must notify pak399 support immediately at [email protected] if you suspect unauthorised access to your account. pak399 is not liable for losses arising from your failure to maintain credential security.
3.5 Account Closure. pak399 reserves the right to close or suspend any account at its sole discretion, with or without notice, if it determines that these Terms have been breached, if required to do so by applicable law or regulation, or if it deems closure necessary to protect the integrity of the Platform.
4.1 Accepted Methods. pak399 currently accepts deposits and processes withdrawals via JazzCash, Easypaisa, domestic bank transfer (IBFT), Visa, Mastercard, UnionPay, USDT TRC20, Skrill, and Neteller. Accepted methods are subject to change; the current list is displayed on the cashier page at all times.
4.2 Minimum Transactions. Minimum deposit and withdrawal thresholds apply per payment method and are displayed in the cashier. Deposits below the stated minimum will not be credited.
4.3 Own Funds Only. You may only deposit funds that legally belong to you. pak399 does not accept deposits from third parties. If a deposit is identified as originating from a third-party payment source, it will be returned and the associated account may be suspended pending investigation.
4.4 Withdrawal Processing. Withdrawal requests are processed subject to completion of KYC verification, satisfaction of applicable bonus wagering requirements, and security checks. pak399 aims to process approved withdrawal requests within 24–72 hours, subject to payment method processing times. Bank transfer withdrawals to Pakistani banks including HBL, UBL, Meezan Bank, and Bank Alfalah may take additional business days.
4.5 Cryptocurrency. USDT TRC20 deposits and withdrawals are processed on the Tron blockchain. Network fees apply and are the responsibility of the User. pak399 is not liable for delays arising from blockchain congestion or third-party wallet issues.
4.6 Verification Holds. pak399 may place a temporary hold on withdrawal requests pending identity or payment verification. Users will be notified of any hold and the documentation required to release it.
5.1 pak399 may offer bonuses, free bets, or promotional incentives to new and existing users from time to time. Each bonus or promotion is subject to specific terms and wagering requirements published at the time the offer is made.
5.2 Bonuses are intended for genuine recreational players. Exploitation of bonus programmes through collusion, use of multiple accounts, or systematic mechanical play designed solely to extract bonus value is prohibited and will result in account closure and forfeiture of winnings.
5.3 pak399 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if abuse or manipulation is suspected.
5.4 Bonus funds and real-money funds are tracked separately in your pak399 wallet. Real-money funds may be withdrawn at any time subject to clause 4.4; bonus funds are subject to applicable wagering requirements before withdrawal eligibility is triggered.
6.1 Bet Acceptance. All bets are subject to pak399's applicable product rules. A bet is not accepted until confirmed by the pak399 system with a unique bet reference. Bets placed via the Platform are binding once confirmed.
6.2 Errors. pak399 reserves the right to void any bet placed at an erroneous price resulting from a technical fault, human error, or data feed failure. In such cases, stakes will be returned to the User's account.
6.3 Sports Betting. Cricket betting on PSL, international matches, and other competitions is offered subject to event-specific rules published in the pak399 sportsbook. Settlement follows official result announcements from the relevant governing body.
6.4 Maximum Winnings. pak399 applies maximum payout limits per bet, per day, and per event. These limits are displayed per product and game. Winnings exceeding the published cap will be settled at the stated maximum.
6.5 In-Play Betting. Live or in-play bets are offered at pak399's discretion and may be suspended at any time during an event. Bets accepted during a suspension window will be voided and stakes returned.
The following activities are strictly prohibited on pak399 and will result in immediate account suspension, permanent closure, and potential legal action:
8.1 pak399 is committed to responsible gaming. The Platform provides a suite of tools to help users manage their play, including deposit limits, loss limits, wagering limits, session time alerts, cooling-off periods, and self-exclusion.
8.2 Self-exclusion requests are actioned immediately upon submission. Self-excluded players must not attempt to re-register or access the Platform during an exclusion period. pak399 takes reasonable steps to prevent access but cannot guarantee absolute technical exclusion.
8.3 If you are concerned that your gaming is causing harm to yourself or others, we encourage you to activate the available responsible gaming tools immediately via your account settings and to seek independent support from recognised responsible gambling organisations.
8.4 For full details of all responsible gaming tools and resources available on pak399, please visit the Responsible Gaming page.
9.1 All content on the pak399 Platform — including but not limited to software, text, graphics, logos, game assets, and user interface designs — is the exclusive property of pak399 or its licensed content suppliers and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal recreational purposes in accordance with these Terms. No other rights are granted.
9.3 You must not copy, reproduce, redistribute, publish, or commercially exploit any content from the Platform without the prior written consent of pak399.
10.1 pak399 provides the Platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, pak399 disclaims all warranties, express or implied, regarding the Platform's fitness for any particular purpose.
10.2 pak399 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the Platform, including without limitation loss of data, loss of profits, or service interruptions caused by factors outside pak399's reasonable control.
10.3 pak399's total aggregate liability to you in respect of any single claim shall not exceed the net deposits you made to your account in the thirty (30) days immediately preceding the event giving rise to the claim.
11.1 pak399 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at Privacy Policy.
11.2 By registering with pak399, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for KYC compliance, fraud prevention, and communication purposes.
12.1 pak399 reserves the right to amend these Terms at any time. Material changes will be communicated to registered users via email or platform notification at least 7 days before taking effect, except where immediate changes are required to comply with legal or regulatory obligations.
12.2 Your continued use of the pak399 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and close your account.
13.1 These Terms shall be construed in accordance with and governed by the laws applicable to the jurisdiction in which pak399 is registered and licensed to operate. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of the applicable jurisdiction.
13.2 If any provision of these Terms is found to be invalid, unlawful, or unenforceable, such provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.
If you have any questions regarding these Terms & Conditions, please contact the pak399 support team. Our support agents are available 24/7 and can be reached via live chat within your logged-in pak399 account or by email at [email protected]. Email must be sent as plain text — no phone or postal contact is available at this time.
All pak399 casino games use certified RNG technology. Game rules and return-to-player percentages are published. No outcome can be altered after a bet is confirmed on the pak399 platform.
pak399 enforces mandatory KYC for all accounts before withdrawals are processed. This protects both the platform and every legitimate player from fraud, money laundering, and underage access.
Every deposit and withdrawal on pak399 — whether via JazzCash, Easypaisa, bank transfer, or USDT TRC20 — is processed over TLS-encrypted connections with fraud monitoring active at all times.
pak399 provides deposit limits, loss limits, cooling-off periods, and self-exclusion tools on every account. Gaming should be entertainment — pak399 supports players who need to manage their activity.
The pak399 support team is available around the clock via live chat. Whether you are in Karachi or Lahore and need help with a deposit, a bet query, or an account issue, support is a few taps away.
pak399 publishes full betting rules, bonus terms, and cashier limits in plain English. There are no hidden conditions on withdrawals or surprise fee structures — what you see in the cashier is what you get.
Cricket betting, live casino, and hundreds of slots — all in one pak399 account. Deposit in minutes via JazzCash, Easypaisa, or USDT TRC20. By playing, you confirm you have read and accepted these Terms & Conditions. 18+
Players are responsible for verifying online gaming is permitted in their jurisdiction. pak399 does not accept players under 18 years of age.